Insights

Metrics
Metric: No answer on ring (timeout) Channel: Voice Direction: Inbound Description: Agent device rings, agent does not answer within specifiec timeout.  ...
Fri, 15 Jan, 2021 at 8:51 AM
API-Widgets
PORTAL The first thing you need to do to use the API-Widget is to create credentials so that your other systems can connect to the API and send in informat...
Sun, 19 Sep, 2021 at 10:09 AM