Insights

API-Widgets
PORTAL The first thing you need to do to use the API-Widget is to create credentials so that your other systems can connect to the API and send in informat...
Tue, 8 Nov, 2022 at 6:55 AM
Metrics
Metric: No answer on ring (timeout) Channel: Voice Direction: Inbound Description: Agent device rings, agent does not answer within specifiec timeout.  ...
Tue, 8 Nov, 2022 at 6:55 AM