Connectel
Welcome
Login
Sign up
Home
Solutions
Forums
Enter your search term here...
Search
New support ticket
Check ticket status
+46 771 12 12 10
Knowledge base
What's new
Forum
1
Connectel Forum Is Now Live!
Getting Started
Create Staff
6
1. Start with this article
Create Supervisor/User
Create Agents
Create Teams
Add Agents to Team
See all 6 articles
Inbound Voice
9
Create Voice Queues
Create Working Hours
Create Temporary Closed hours
Add Sound Files
Create IVR (Cally Square)
See all 9 articles
Motion Bull (Dialer)
9
Create Contact List (Leads List)
Create Working Hours
Create Queue Campaign
Create Triggers
Optional: Create Global Disposition
See all 9 articles
Email
7
Create Contact List
Optional: Create Email Queues
Create Email Account
Optional: Create Tags
Optional: Create Email Sub Statuses
See all 7 articles
Chat
7
Create Contact List
Create Chat Queue
Create Working Hours
Create Chat Website
Optional: Create Tags
See all 7 articles
Insights
9
Login to Insights
Create a report
Optional: Add widget to report
Optional: Remove widget from reports
Edit widget in report
See all 9 articles
Skyview
9
Login to skyview
Create a new dashboard node
Walkthrough overview
Walkthrough dashboard view
Add widget to dashboard
See all 9 articles
Analytics
1
Using Analytics in the system
Outbound Voice
1
Out Prefixes
Survey
1
Create a new survey
Bank-ID
1
How does Swedish Bank-ID work
Callback
1
Getting Started With Callback
Technical Information
Voice Queues
0
Staff
1
Agent Presence in WebRTC
Skyview
2
Filter widget data on disposition
Metrics
Insights
1
Metrics
General
1
Dispositions
Portal
1
Multi factor authentication (2FA)
FAQs
Trial FAQs
0
API
1
Find your API-key
Agents
1
How to reset and Agents' password
Troubleshooting
Voice
1
Working from home as an Agent
Email
1
Fetching of email stopped working
General
1
Clearing cookies for Connectel Motion