Motion Bull (Dialer)
In this category you will find guides to set up you Motion Bull Dialer
To create a contact list you first go to "Contact Manager" > List Then you press the plus sign in the right lower corner. Giv...
Tue, 8 Nov, 2022 at 6:54 AM
If you want to open/create a contact automatically when the agent answers a call you will need to create a trigger. Go to Tool > Triggers Pr...
Tue, 8 Nov, 2022 at 6:54 AM
To create global conditions that are available for all interactions go to Tools > Dispositions Then press the plus sign in the lower right corne...
Tue, 8 Nov, 2022 at 6:54 AM
If you have a Black list connected to the campaign the agent can add a customer to the Black list when disposing the call - this means that the customer won...
Thu, 5 Jan, 2023 at 8:22 AM
To add working hours you go to Tools > Intervals To add a new intervall press the plus sign in the lower right corner Add a name and a descr...
Tue, 8 Nov, 2022 at 6:54 AM
To create a new queue campaign go to "Motion Bull" > "Queue Campaigns" and press the plus sign in the lower right corner. F...
Tue, 8 Nov, 2022 at 6:54 AM
To edit the retry settings in the dialer campaign go to the tab "Retry Settings" when editing the campaing. Here you can configure how many times...
Tue, 8 Nov, 2022 at 6:54 AM
To add custom field to a contact list you got to Contacts Manager > Lists Then you click the three dots on the right of the list you would like ...
Fri, 3 Feb, 2023 at 2:38 PM
To add contacts to your contact list you first go to Contact Manager > Contacts Then you hoover the plus sign in the bottom right corner with yo...
Tue, 8 Nov, 2022 at 6:54 AM
This article explains the what the different Dialer Methods do. They are used to choose in which way the system should make outbound calls to your customers...
Tue, 8 Nov, 2022 at 6:55 AM