Skyview
To login to Insights you go to https://yourdomain.connectel.io Type in your login details. For best experience, click Remember me. Click Skyview:
Fri, 16 Dec, 2022 at 2:42 PM
1. Overview of all your Dashboards: 2. Menu to access other modules in Connectel: 3. Light/Dark mode: 4. Sync button - only use this if you see in...
Fri, 16 Dec, 2022 at 3:24 PM
To remove a widget from your dashboard you just click the three dots in the upper right corner of the widget: Press Remove Widget: And the widg...
Fri, 16 Dec, 2022 at 2:44 PM
Click the three dots in the upper right corner of the widget: Then click Edit Widget: Customize your widget and then click Save: Cus
Fri, 16 Dec, 2022 at 2:45 PM
To add a widget to a dashboard scroll to the bottom of the dashboard and click Add widget: Then you have to give the widget a Title, choose the type o...
Fri, 16 Dec, 2022 at 2:48 PM
To edit a widget press the three dots on the upper right corner of the widget Then press edit widget Then in the settings view you can change...
Tue, 8 Nov, 2022 at 6:54 AM
You can share dashboards and widgets that you have created with your colleagues who also have access to Skyview. How to share a widget with another user ...
Fri, 2 Dec, 2022 at 2:30 PM
If you experience incorrect data momentarily in Skyview (such as agent not showing as "Busy" when in call or incorrect numbers) you might need to ...
Mon, 28 Nov, 2022 at 9:59 AM