Skyview

Login to skyview
To login to Insights you go to https://yourdomain.connectel.io Type in your login details. For best experience, click Remember me. Click Skyview:
Fri, 16 Dec, 2022 at 2:42 PM
Overview of Skyview
1. Overview of all your Dashboards: 2. Menu to access other modules in Connectel: 3. Light/Dark mode: 4. Sync button - only use this if you see in...
Fri, 16 Dec, 2022 at 3:24 PM
Remove widget from dashboard
To remove a widget from your dashboard you just click the three dots in the upper right corner of the widget: Press Remove Widget: And the widg...
Fri, 16 Dec, 2022 at 2:44 PM
Edit a widget
Click the three dots in the upper right corner of the widget: Then click Edit Widget: Customize your widget and then click Save: Cus
Fri, 16 Dec, 2022 at 2:45 PM
Add widget to dashboard
To add a widget to a dashboard scroll to the bottom of the dashboard and click Add widget: Then you have to give the widget a Title, choose the type o...
Fri, 16 Dec, 2022 at 2:48 PM
Edit widget on dashboard
To edit a widget press the three dots on the upper right corner of the widget Then press edit widget Then in the settings view you can change...
Tue, 8 Nov, 2022 at 6:54 AM
Share a widget or dashboard with other users
You can share dashboards and widgets that you have created with your colleagues who also have access to Skyview. How to share a widget with another user ...
Fri, 2 Dec, 2022 at 2:30 PM
Re-sync Skyview
If you experience incorrect data momentarily in Skyview (such as agent not showing as "Busy" when in call or incorrect numbers) you might need to ...
Mon, 28 Nov, 2022 at 9:59 AM