Hi, how can we help you?
Depending on the support plan you have chosen, the table shows which contact options you have for helpdesk inquiries.
If you have signed up for the standard support package, you can reach us at
+46 771 12 12 10.
If you have signed up for the extended support package, you have been provided a separate phone number for contact, you can find the number in your contract.
For help with configuration or optimization, we also offer consultancy services. Read more about our consultancy services here.
If you have signed up for the standard support package, you can reach us at
+46 771 12 12 10.
If you have signed up for the extended support package, you have been provided a separate phone number for contact, you can find the number in your contract.
For help with configuration or optimization, we also offer consultancy services. Read more about our consultancy services here.
| Support Entitlements | Base | Standard | Extended |
|---|---|---|---|
| Knowledgebase | Yes | Yes | Yes |
| Mail/Ticket | Yes | Yes | Yes |
| Phone Mon-Fri 8-17 | - | Yes | Yes |
| Extended Phone 24/7 | - | - | Yes |
| Service Level Agreement | - | Yes | Yes |