How to block caller

Created by Jens Leijon, Modified on Tue, 08 Nov 2022 at 06:54 AM by Jens Leijon

In your IVR you can block callers and disconnect their inbound calls.


Go to your IVR where you want to block the number.


Add a Switch block to the IVR in the beginning of the IVR before anything else.



Give it these setting by double clicking the switch block.


Draw 2 outgoing line from the switch block, one to a hangup and the other to continue the IVR. On the one going to the hangup you can add numbers you want to block, to add multiple numbers use , between them. The standard is to add them in this format 46734567890

On the other line to continue the IVR add a - 



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article