What are User Profiles?

Created by Hannah Peters, Modified on Thu, 2 Mar, 2023 at 3:36 PM by Hannah Peters

The User Profiles are designed to allow the Administrator to easily assign specific permissions to one or more Users (supervisors) in the platform according to their usual scope of work and role in the organization. The User Profiles allow the Administrator to save time by giving permissions to a group of Users instead of giving permissions each time they create a new User.

The User Profiles can only be applied on Users, not Agents.

The Administrator is responsible for:

  • creation of a User Profile

  • configuration of a User Profile

  • assigning User Profile to a user/group of users

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