Create Teams

Created by Jens Leijon, Modified on Thu, 15 Dec 2022 at 03:43 PM by Hannah Peters

Teams are used to more easily give several agents permission/access to channels, accounts and queues.

To create a Team go to Staff -> Teams:

Click on the plus sign in the bottom right corner:

Fill out the different fields:

Name = Name of the Team

Description = Description of the team

Read this guide to learn how to add agents to a team.

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