How to's (27)

How to restrict access to the Performance Benchmark function

Created by Hannah Peters, Modified on 02 May 2023 by Hannah Peters
How to create an Announcement in Skyview (and Insights)

Created by Hannah Peters, Modified on 24 Apr 2023 by Hannah Peters
How to add a NPS/CSAT Survey in your Connectel Chat

Created by Jens Leijon, Modified on 24 Apr 2023 by Hannah Peters
How to receive notifications and SMS for reached thresholds in Skyview and Insights

Created by Hannah Peters, Modified on 30 Mar 2023 by Hannah Peters
How to create Custom metric for Answered calls during productive hours

Created by Hannah Peters, Modified on 06 Mar 2023 by Hannah Peters
How to export/download contacts from Contacts Manager

Created by Cicilia Tjernström, Modified on 03 Mar 2023 by Hannah Peters
How to add Statistics to the landing page

Created by Hannah Peters, Modified on 17 Feb 2023 by Hannah Peters
How to create Global Custom Fields

Created by Hannah Peters, Modified on 03 Feb 2023 by Hannah Peters
How to use the Keyword Detection Cloud in Skyview and Insights

Created by Jens Leijon, Modified on 25 Jan 2023 by Hannah Peters
How to automatically pause agents who fail to answer a call

Created by Hannah Peters, Modified on 20 Jan 2023 by Hannah Peters