How to's (27)

How to add Statistics to the landing page

Created by Hannah Peters, Modified on Fri, 17 Feb, 2023 at 10:26 AM by Hannah Peters
How to create Global Custom Fields

Created by Hannah Peters, Modified on Fri, 3 Feb, 2023 at 2:37 PM by Hannah Peters
How to use the Keyword Detection Cloud in Skyview and Insights

Created by Jens Leijon, Modified on Wed, 25 Jan, 2023 at 8:21 AM by Hannah Peters
How to automatically pause agents who fail to answer a call

Created by Hannah Peters, Modified on Fri, 20 Jan, 2023 at 3:45 PM by Hannah Peters
How to move/copy a Skyview Dashboard to another site

Created by Hannah Peters, Modified on Thu, 1 Dec, 2022 at 1:05 PM by Hannah Peters
How to activate Login in Pause on an agent

Created by Hannah Peters, Modified on Thu, 1 Dec, 2022 at 11:12 AM by Hannah Peters
How to add Survey data to Skyview Dashboards & Insights Reports

Created by Jens Leijon, Modified on Fri, 25 Nov, 2022 at 1:55 PM by Hannah Peters
How to create a Support Ticket in Connectels Helpdesk

Created by Jens Leijon, Modified on Fri, 25 Nov, 2022 at 1:50 PM by Hannah Peters
How to find your API-key

Created by Jens Leijon, Modified on Tue, 8 Nov, 2022 at 6:55 AM by Jens Leijon
How to use Custom metrics - Skyview & Insights

Created by Jens Leijon, Modified on Tue, 8 Nov, 2022 at 6:55 AM by Jens Leijon