This is the main article describing how you set up your Connectel system for the first time. If you already are familiar with the system and just want to look up some information you can go to this link Getting Started
If this is you first time setting up an Connectel system please follow the links beneath in this order.
Set up your staff:
- Create your Supervisors
- Create your Agents
- Create your Teams
- Add Agents to Team
- Optional: Customize your pause statuses
When this is done you can proceed to setting up your channels
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article